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Notes from the Field

Feature Creep Rant: Making the Right Thing

What is it about people that make them want to add features to products until they are bloated, unusable junk? Learn how to guard against feature creep.

David Bishop
Lead Designer & Researcher

Great Design Books You've Never Heard Of

Basic design principles haven’t changed. In my opinion, these design books stand the test of time.

David Bishop
Lead Designer & Researcher

Usability Rant: If You Haven’t Drawn A Picture, You Haven’t Really Thought About It

Sketching can help you think better, understand better and more effectively use your brain.

David Bishop
Lead Designer & Researcher

The User Jury

I spoke to a client a little while ago about facilitating a user jury. At first, I wasn’t sure what they were asking. Were the users of their product being put on trial?

David Bishop
Lead Designer & Researcher

MAYApinion: App Engagement Metrics

Measuring usability and user satisfaction is a best practice and a key to success, but our experience is that few projects advance to the point where they’re accomplishing this — measuring usability or acting on what they learn. Unfortunately, there is no simple recipe or silver bullet, but even the effort put into determining what’s important will be valuable to your design process.

David Bishop
Lead Designer & Researcher

Best Design Articles of 2012

Jan 10 2013 in Notes from the Field

Welcome to 2013… I was going to collect a “best design articles of 2012” list, but when I started to curate the list, I ended up with books, videos, and articles that stray from Design but should be read anyway.

David Bishop
Lead Designer & Researcher

On Touch Target Size

At MAYA, we’ve had a number of discussions amongst ourselves and with our clients about the optimal size for touch targets. This article summarizes what we know and provides some useful references.

David Bishop
Lead Designer & Researcher

Best Design Articles of 2011

Jan 06 2012 in Notes from the Field

Welcome to 2012… We’ve pored over MAYA’s Feed posts for the past year, internal “you should all read this” emails, and a few of our favorite blogs. Here’s MAYA’s take on the best design articles of 2011.

David Bishop
Lead Designer & Researcher

Usability Rant: Why is it so hard to talk to users?

Practicing the principle of involving users in the design of a product is not that easy. There are pitfalls, roadblocks, political difficulties, and motivation issues. This rant is to convince you that the thousands of excuses I’ve heard for not including users in the design process are all bunk.

David Bishop
Lead Designer & Researcher

Usability Rant: Adding complexity when you should be taking it away

I wish I lived in a world where designers were forced to remove two features from a product for every one that’s added in. It’s so easy to campaign for the addition of a feature, but try suggesting removal some time and you’ll be beat down with a bazillion cries of “somebody might need that,” “but our competition has that,” and “that’s moving backwards.” Well, that’s hooey. Half the stuff I own would be easier to use if it wasn’t so, I dunno, b>laden with extraneous junk.

David Bishop
Lead Designer & Researcher