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Notes from the Field

Usability Rant: Adding complexity when you should be taking it away

I wish I lived in a world where designers were forced to remove two features from a product for every one that’s added in. It’s so easy to campaign for the addition of a feature, but try suggesting removal some time and you’ll be beat down with a bazillion cries of “somebody might need that,” “but our competition has that,” and “that’s moving backwards.” Well, that’s hooey. Half the stuff I own would be easier to use if it wasn’t so, I dunno, b>laden with extraneous junk.

David Bishop
Director of Human Sciences, Chief Human Scientist

It Wasn’t The Manifesto I Was Expecting

Dec 07 2008 in Notes from the Field

A short review of a book on Activity Centered Design, with a bit of a rant thrown in (sorry; couldn’t help myself), followed by a few quick pointers about good iterative design practice.

David Bishop
Director of Human Sciences, Chief Human Scientist

A Little Ditty about “Innovation”

Nov 19 2008 in Notes from the Field

Dave Bishop attends The Technology Collaborative’s annual meeting last night where, amidst random hors d’oeuvres and other presentations, he heard Rob Daley from Thorley Industries speak on how his company does business.

David Bishop
Director of Human Sciences, Chief Human Scientist

Ad-Hoc Usability Testing

We at MAYA have been interested for a while about the differences between usability tests where the tasks are well-defined beforehand and those that use a looser structure; where the user has greater autonomy to explore the interface or the product.

David Bishop
Director of Human Sciences, Chief Human Scientist