Design-literacy should begin in kindergarten. HCD makes us better problem-solvers, decision-makers and communicators.
Without engaging and memorable customer experiences, businesses are left with an undifferentiated brand, weak customer loyalty and sluggish revenues. Enter the rise of service design.
A series of vaguely related events in December have caused me to think that this time, the Web will die. New trends are emerging that will impact data sharing of the future.
Sketching can help you think better, understand better and more effectively use your brain.
How game design can help users navigate new experiences with curiosity and confidence.
How do you undertake design research among 100,000+ possible subjects in a way that yields valuable insights? Some lessons learned from our recent experience at IMTS.
I spoke to a client a little while ago about facilitating a user jury. At first, I wasn’t sure what they were asking. Were the users of their product being put on trial?
Designer and researcher Traci Thomas on developing insights that lead to great design concepts.
After MakerCon and MakerFaire SF 2014, Steve Spencer shares what he sees as the emerging themes in the “maker movement” including passsion, online and shared spaces, lowering barriers, and desktop design and manufacturing.
MAYA intern Sheila Christian went to CHI 2014 in Toronto—to accept an award!—and shares her thoughts from the conference.
