MAYA Announces New Roles to Further Advance Human-Centered Design

November 14, 2011

Pittsburgh, PA, November 14, 2011 — MAYA Design, a technology design and innovation lab based in Pittsburgh, has announced changes in key roles that reflect its commitment to human-centered design.

David Bishop has been named to the newly created position of MAYA Fellow in Human Sciences. In his new position, Bishop will focus on strategic aspects of human-centered design, expanding his role as mentor, evangelist, speaker, author, and facilitator. As a MAYA Fellow, he will guide research regarding new modes of user interaction and information visualization, as well as design practice and high-ROI usability methods. He will also continue to develop and refine MAYA’s Usability Maturity Model, which has been effective in evaluating organizations’ design competencies and helping them to improve their processes to develop better, more usable technology products.

Bishop began his career at MAYA 15 years ago and has served as director of the company’s Human Sciences Group for the last 10 years.

Bishop holds a B.S. in applied mathematics and computer science from Carnegie Mellon University (CMU), and has taught graduate-level courses at CMU’s Human Computer Interaction Institute (HCII).

Katie Minardo Scott, an expert in human-computer interaction who is a senior designer and researcher, will assume the role of director of MAYA’s Human Sciences Group, replacing David Bishop. Scott will lead the group of interaction designers, ethnographers, and usability experts in using human-centered design principles to improve the experiences that people have with complex technology products and systems. She joined MAYA in 2008 as a member of the Human Sciences Group.
Scott received a Master’s degree in Human-Computer Interaction and a BFA in design from Carnegie Mellon University. She recently returned to CMU as an adjunct professor in the Human Computer Interaction Institute.

“David and Katie have been invaluable contributors to MAYA’s success. Their new roles reflect our strong commitment to human-centered design as a way for companies to become more competitive by meeting the real needs of consumers,” said Mickey McManus, president and CEO of MAYA Design.
About MAYA Design

MAYA Design is a leading technology design and innovation lab that turns human experiences with technology products into positive, fruitful interactions. For over 20 years, MAYA’s team of experts in human sciences, engineering and visual design have been working with a range of Fortune 500 companies and start-up businesses to design innovative products and solutions that improve the interactions between people and information. For more information please visit us at