Paul contributed a chapter to Exposing the Magic of Design: A Practitioner’s Guide to the Methods and Theory of Synthesis, published by Oxford University Press.
MAYA Design studied and documented the tradeshow attendee experience over a six-month engagement co-funded by The Expo Group.
MAYA Design studied and documented the tradeshow exhibitor experience over a six-month engagement co-funded by The Expo Group.
Ontologies are widely used in several areas with applications including knowledge Management, Web commerce and electronic business.
When we added heuristic evaluation to our expert analysis method, we found that it worked well in our interdisciplinary environment, but that its recommended prioritization strategy (which ranks problems according to severity) has some limitations.
This paper describes a technique for extracting idioms from text.
Everyone uses the US Postal Service, but the experience is not always completely satisfying, and sometimes it’s confusing-signature confirmations, the variety of envelopes, the choice between certified and registered mail.
Although usability practitioners are experts at finding usability problems with products, in many cases, they aren’t the ones who actually make the recommended improvements — that responsibility usually falls to the product development team.
The HCI community has become increasingly interested in pervasive computing and pervasive technologies.
When we conduct an expert analysis, we evaluate an interface for usability problems and then prioritize those problems according to importance and difficulty.