Eaton Electrical Corp. wanted to develop a web-enabled meter interface that users could connect to their laptops for more data rich information. To bridge the gap between capturing critical data and communicating it through a user-friendly interface, we created an improved user experience and new approach for Eaton customers to effectively manage information with the Power Xpert Meter.
Products & ServicesAnalysis & Insight
The result: A new meter with a user interface that provided a quick overview of the system’s performance, with the ability to dig deeper into the numbers using a “bubble up, drill down” approach allowing users to easily evaluate and diagnose problems on their own. A human-centered design approach combined with a future-proofed design helped create a sustainable design that has survived more than 10 years without a major interface redesign.