Empowering healthcare consumers with intuitive and personalized self-service tools

When a major retailer offered to conduct a pilot test of SoloHealth’s self-service vision-testing kiosk, MAYA helped to create and implement a shared vision of the user experience.

The challenge was to move past a rough proof-of-concept to a real and engaging product for in-store use. MAYA developed a comprehensive research plan to gather feedback from users, collect data to help validate SoloHealth’s business plan, and create a path for continuous improvement. The result was a personalized, targeted and interactive tool that gives users easy and free access to information about their health and empowers them to act.


Products & Services

User Research
UX Design

From pilot to market leader

Just six months after we began our collaboration, SoloHealth’s EyeSite™ product was a hit at the KioskCom Self-Service Expo and the Digital Signage Show. It won three Awards of Excellence: “Best Healthcare Deployment,” “Best New Innovation in a Kiosk Deployment,” and “Best in Show.”

The pilot was so successful that SoloHealth was awarded an NIH grant to advance EyeSite into a more comprehensive health and wellness offering. Today’s SoloHealth Station offers a holistic interactive screening (vision, blood pressure, weight, body mass index, and overall health assessment) and has received coveted FDA approval. SoloHealth went on to win the Intel Innovation Award and can now be found in thousands of locations—including 2,500 Sam’s Club and Walmart stores—across all fifty states.


of users followed up with professional care


said they would recommend the kiosk to a friend



consumer interactions with the kiosk in 1 year

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