We design products and services at the intersection of information, technology, and human experience.

We tame complexity.

Taming the complexity of the connected world is an unprecedented challenge.

We aim to make users feel powerful by taming that complexity.

Powerful technology is incredibly complex. Our mission is taming that complexity so that users feel powerful. We call our approach “Taming Complexity” because we believe that the most powerful technology is only valuable if you can make it effortless and intuitive to use. Rather than asking people to become computer literate, the future must be made human literate. Successful products, services, environments, and experiences will do just that, using computing in context to hide, and tame, that complexity for their customers. Our work ranges from the redesign of existing products and services, to designing new connected experiences, to helping our clients be more innovative within their own teams.

This is how we do it.

Human Centered

MAYA focuses on the user first, instead of the technology. We move iteratively from a rough proof of concept to the end-to-end experience with real users so that our designs satisfy, delight and inspire.


It’s critical to invest in information architecture—a blueprint for the connections and patterns of interaction in a system—because in complex, connected ecosystems, it’s not technology that binds products together, it’s information.


The age of products, services, or environments that stand alone is over. We focus on the challenges and opportunities of a truly connected world, where trillions of devices communicate with each other and with us.

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The User Jury
Aug 25 2014 by David Bishop

I spoke to a client a little while ago about facilitating a user jury. At first, I wasn’t sure what they were asking. Were the users of their product being put on trial?

A Simple Framework for Generating Insights
Aug 14 2014 by Traci Thomas

Designer and researcher Traci Thomas on developing insights that lead to great design concepts.

Field Notes on the Maker Movement
Jun 03 2014 by Stephen Spencer

After MakerCon and MakerFaire SF 2014, Steve Spencer shares what he sees as the emerging themes in the “maker movement” including passsion, online and shared spaces, lowering barriers, and desktop design and manufacturing.

Design Leadership Conference
Sep 30 2014

MAYA Principal Mickey McManus will address the DMI conference in Boston on simulating the future to change organizational culture.

Made by Few Conference
Aug 23 2014

Director of Visual Design Greg Gibilisco will be talking about designing for ecosystems.

UX Pittsburgh
Aug 06 2014

Francine Gemperle will present the basics of planning and running usability tests. She’ll focus in particular on running your own guerrilla user research. Done correctly, guerrilla research is a fast and cheap way to bring human centered design to your projects.