We design products and services at the intersection of information, technology, and human experience.

We tame complexity.

Taming the complexity of the connected world is an unprecedented challenge.

We aim to make users feel powerful by taming that complexity.

Powerful technology is incredibly complex. Our mission is taming that complexity so that users feel powerful. We call our approach “Taming Complexity” because we believe that the most powerful technology is only valuable if you can make it effortless and intuitive to use. Rather than asking people to become computer literate, the future must be made human literate. Successful products, services, environments, and experiences will do just that, using computing in context to hide, and tame, that complexity for their customers. Our work ranges from the redesign of existing products and services, to designing new connected experiences, to helping our clients be more innovative within their own teams.

This is how we do it.

Human Centered
Design

MAYA focuses on the user first, instead of the technology. We move iteratively from a rough proof of concept to the end-to-end experience with real users so that our designs satisfy, delight and inspire.

Architectural
Approach

It’s critical to invest in information architecture—a blueprint for the connections and patterns of interaction in a system—because in complex, connected ecosystems, it’s not technology that binds products together, it’s information.

Connected
World

The age of products, services, or environments that stand alone is over. We focus on the challenges and opportunities of a truly connected world, where trillions of devices communicate with each other and with us.

Jump to our Expertise
page to learn more

Join the conversation

An Argument for Observational Research
Aug 21 2015 by Bridget Monahan

Observational research doesn’t get much buzz as a design research method. But for real aha moments, it can reveal insights that you can’t get through conversation alone.

10 Qs, Summer Intern Edition: Meet Ian
Aug 07 2015

Wrapping up our four-part Summer Intern series is Ian Morrow, Engineering.

The Next Great Interface Will be in Your Face
Aug 07 2015 by Aaron Cook

The next great interface will be in your face. Literally. The technology is already in your pocket, but it’s trapped behind your smartphone’s screen.

MAYA selected as Tech50 Finalist
Aug 21 2015

MAYA is a finalist for the Pittsburgh Technology Council’s Tech50 awards for Innovator of the Year - Consumer Products. The event honors the region’s most visionary tech companies.

International Conference of Experience Design (IxDC)
Jul 17 2015

Traci Thomas attends IxDC in Beijing to speak about Service Design and how companies need to innovate around the future of work in a global environment.

City Innovate Summit
Jun 18 2015

Mickey joins fellow futurists and technologists in San Francisco to discuss how making will redefine the future of cities and shape the Smart City 2.0.