We design products and services at the intersection of information, technology, and human experience.

We tame complexity.

Taming the complexity of the connected world is an unprecedented challenge.

We aim to make users feel powerful by taming that complexity.

Powerful technology is incredibly complex. Our mission is taming that complexity so that users feel powerful. We call our approach “Taming Complexity” because we believe that the most powerful technology is only valuable if you can make it effortless and intuitive to use. Rather than asking people to become computer literate, the future must be made human literate. Successful products, services, environments, and experiences will do just that, using computing in context to hide, and tame, that complexity for their customers. Our work ranges from the redesign of existing products and services, to designing new connected experiences, to helping our clients be more innovative within their own teams.

This is how we do it.

Human Centered

MAYA focuses on the user first, instead of the technology. We move iteratively from a rough proof of concept to the end-to-end experience with real users so that our designs satisfy, delight and inspire.


It’s critical to invest in information architecture—a blueprint for the connections and patterns of interaction in a system—because in complex, connected ecosystems, it’s not technology that binds products together, it’s information.


The age of products, services, or environments that stand alone is over. We focus on the challenges and opportunities of a truly connected world, where trillions of devices communicate with each other and with us.

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Guerrilla Research at One of the Largest Trade Shows in the World: A Quick How-To

How do you undertake design research among 100,000+ possible subjects in a way that yields valuable insights? Some lessons learned from our recent experience at IMTS.

The User Jury
Aug 25 2014 by David Bishop

I spoke to a client a little while ago about facilitating a user jury. At first, I wasn’t sure what they were asking. Were the users of their product being put on trial?

A Simple Framework for Generating Insights
Aug 14 2014 by Traci Thomas

Designer and researcher Traci Thomas on developing insights that lead to great design concepts.

MAYA Design Expands Leadership Team
Oct 16 2014

Personnel changes strategically position organization to meet evolving client needs.

Urban Innovation Exchange
Sep 24 2014

Designer Sara Blumenstein will be talking about “The Art of Place” and “The Future of Food” at the Urban Innovation Conference in Detroit.

Design Management Institute Webinar
Sep 24 2014

Join MAYA Principal Mickey McManus for a DMI webinar on using a future-simulation lab to change organizational culture. Register here.