David Bishop

Lead Designer & Researcher

David is a senior Designer and Researcher. He focuses on helping MAYA’s clients integrate human-centered design (HCD) into their business, and elevating their maturity with respect to designing user experiences. He is a mentor, evangelist, speaker, author and facilitator—playing an integral part in advancing MAYA’s HCD expertise.

​MAYA counts on David to digest complex situations, identify problems worth solving, and ​understand the context and ecosystem surrounding them. He has experience in data visualization and has guided MAYA’s clients to develop unique visualizations that help people collaborate and understand challenging issues.

David is ​an advocate of ​tracking and improving ​usability metrics for efficiency, effectiveness and satisfaction. He is particularly interested in the positive effects that come from having the fortitude to resist feature creep, and ​​focusing on the features that users truly need. David also guides research at MAYA regarding new modes of user interaction and information visualization, as well as and high-ROI usability methods.​

Prior to coming to MAYA in 1996, David worked for several software companies where he led product design, support, and usability efforts.

Education

BA Applied Math/Computer Science, Carnegie Mellon University

Places I’ve Lived

Philadelphia, PA
Pittsburgh, PA

My Superpower

Cynicism

Quote That Inspires Me

“Quand tu veux construire un bateau, ne commence pas par rassembler du bois, couper des planches et distribuer du travail, mais reveille au sein des hommes le desir de la mer grande et large.”
-St. Exupery

Favorite Places to Visit

Vancouver, Canada

Books I Love

The Old Man and the Sea by Ernest Hemingway.
Wind, Sand, and Stars by Antoine St. Exupery.

Blog Posts

Feature Creep Rant: Making the Right Thing
Feb 09 2016 in Human-Centered Design

What is it about people that make them want to add features to products until they are bloated, unusable junk? Learn how to guard against feature creep.

Great Design Books You've Never Heard Of
Jun 26 2015 in Human-Centered Design

Basic design principles haven’t changed. In my opinion, these design books stand the test of time.

Usability Rant: If You Haven’t Drawn A Picture, You Haven’t Really Thought About It
Nov 21 2014 in Human-Centered Design

Sketching can help you think better, understand better and more effectively use your brain.

Speaking Engagements

PA Business Technology Conference
Nov 21 2013

MAYA’s David Bishop will address “The future of Technology: Trillions of Devices all Talking to Each Other” at the Business Technology Conference hosted by Duquesne University.

MAYA’s David Bishop to Speak at Harvard xDesign
Jan 26 2013

MAYA Fellow David Bishop will join design industry leaders at Harvard’s inaugural xDesign speaker series and design challenge. Organized by former MAYAn Roderick McMullen, the event brings together Harvard’s Business School and the Graduate School of Design to transform the university’s approach to technology, business, and design education.

MAYA’s David Bishop Guest Lecturer at CMU
Dec 12 2012

MAYA Fellow David Bishop spoke to students of Carnegie Mellon’s Tepper School of Business and the Human-Computer Interaction Institute about applying human-centered design techniques and principles in the real world.

News

When Trillions of Devices Can Talk
Nov 25 2013

The Pittsburgh Business Times listens in on MAYA Fellow David Bishop’s presentation to the PA Business Technology Conference.

What does “Innovation” really mean?
Jan 16 2006

MAYA’s director of human sciences, David Bishop, talks about balancing innovation against a client’s tolerance or capability for implementing innovative design.