David Bishop

Chief Human Scientist, Designer & Researcher

David is a Chief Human Scientist and a senior designer and researcher. He focuses on assisting MAYA’s clients to improve their practice of human-centered design (HCD) and elevating their level of maturity with respect to designing user experiences. He is a mentor, evangelist, speaker, author, and facilitator; part of MAYA’s strong voice in HCD.

David’s priorities include metrics for continuous improvement as well as usability metrics for efficiency, effectiveness, and satisfaction. He is particularly interested in the positive effects that come from having the fortitude to resist feature creep and the insistence to focus on features that users truly need. David guides research at MAYA regarding new modes of user interaction and information visualization, as well as design practice and high-ROI usability methods.


BA Applied Math/Computer Science, Carnegie Mellon University

Places I’ve Lived

Philadelphia, PA
Pittsburgh, PA

My Superpower


Quote That Inspires Me

“Quand tu veux construire un bateau, ne commence pas par rassembler du bois, couper des planches et distribuer du travail, mais reveille au sein des hommes le desir de la mer grande et large.”
-St. Exupery

Favorite Places to Visit

Vancouver, Canada

Books I Love

The Old Man and the Sea by Ernest Hemingway.
Wind, Sand, and Stars by Antoine St. Exupery.

Blog Posts

Great Design Books You've Never Heard Of
Jun 26 2015 in Human-Centered Design

Basic design principles haven’t changed. In my opinion, these design books stand the test of time.

Usability Rant: If You Haven’t Drawn A Picture, You Haven’t Really Thought About It
Nov 21 2014 in Human-Centered Design

Sketching can help you think better, understand better and more effectively use your brain.

The User Jury
Aug 25 2014 in Human-Centered Design

I spoke to a client a little while ago about facilitating a user jury. At first, I wasn’t sure what they were asking. Were the users of their product being put on trial?

Speaking Engagements

PA Business Technology Conference
Nov 21 2013

MAYA’s David Bishop will address “The future of Technology: Trillions of Devices all Talking to Each Other” at the Business Technology Conference hosted by Duquesne University.

MAYA’s David Bishop to Speak at Harvard xDesign
Jan 26 2013

MAYA Fellow David Bishop will join design industry leaders at Harvard’s inaugural xDesign speaker series and design challenge. Organized by former MAYAn Roderick McMullen, the event brings together Harvard’s Business School and the Graduate School of Design to transform the university’s approach to technology, business, and design education.

MAYA’s David Bishop Guest Lecturer at CMU
Dec 12 2012

MAYA Fellow David Bishop spoke to students of Carnegie Mellon’s Tepper School of Business and the Human-Computer Interaction Institute about applying human-centered design techniques and principles in the real world.


When Trillions of Devices Can Talk
Nov 25 2013

The Pittsburgh Business Times listens in on MAYA Fellow David Bishop’s presentation to the PA Business Technology Conference.

What does “Innovation” really mean?
Jan 16 2006

MAYA’s director of human sciences, David Bishop, talks about balancing innovation against a client’s tolerance or capability for implementing innovative design.